How long does testing take?
Normal 4X and 8X turnaround is 6 business days average, measured from receipt of the required accession allocation. When staff confirms rush availability, targets are 48-hour for 4X and 72-hour for 8X. Rush pricing is quoted per order rather than published. Paid intake is open; unresolved method, criterion, or material evidence is surfaced to our staff for resolution and does not block entry, signing, or release. USP <71> is separate and requires not less than 14 days of incubation after test initiation, followed by review and any required investigation.
Is rush testing always available, and what does it cost?
No. Rush is capacity-, method-, material-, and scope-dependent and must be confirmed by staff for the exact order. The current target is 48-hour for eligible 4X work and 72-hour for eligible 8X work, but 8X stability and investigation holds cannot be skipped. Rush pricing is quoted per order and is not a published flat fee. USP <71>'s 14-day incubation cannot be compressed or rushed.
Is turnaround measured from when I place the order?
No, it is measured from when the vial arrives at the lab. Inbound shipping is under your control and outside ours, so counting it would let a slow courier turn into a broken promise from us. It also means the clock you are quoted is the clock we can actually keep.
Why can an 8X result take longer even though the published average is the same?
The six-business-day figure is an average, not a guarantee for every sample. 8X adds endotoxin, an elemental sweep, and a post-reconstitution stability hold of at least 24 hours. Those workflows normally run in parallel, but an investigation, repeat, or failed control can extend final review. A stability hold cannot be hurried without ceasing to be a stability result.
Do you offer a compendial USP 71 sterility test?
Yes. The published USP <71> module is $175 per selected sample and has a 14-day minimum that cannot be rushed. Axiom accepts a declared service and freezes its conservative accession allocation. Unresolved service scope, procedure, product/matrix suitability, media controls, incubation evidence, criteria, or material profile prevents a compendial sterility PASS and is surfaced to our staff for resolution; entry, signing, and release are not blocked. Rapid DNA may likewise be accessioned, but it remains a separate research screen and is never USP <71>, sterility, or viable CFU. Checkout is authoritative for the exact order total.
Where do I ship my sample?
The receiving address is issued with your order, so the vial arrives keyed to the right accession rather than to a general mailbox. Start at https://axiomanalyticslab.com/submit. Ship sealed, unopened vials only.